Shipping Policy

Shipping & Delivery

At Celine Mae, we believe that effortless style should come with honest value. That’s why your items are shipped directly from our suppliers, allowing us to minimise unnecessary costs on storage and packaging and to offer you beautiful pieces at a fair price.

Processing Time

Each order is handled with care. We begin processing your order within 1 to 3 business days. Most weekday orders are processed within one business day. Orders placed on Friday evenings or weekends will be processed on the following Monday.

Delivery Time

Once your order has been prepared, it will be shipped out to you. The average delivery time is 5 to 12 business days. Please keep in mind that unexpected delays such as customs checks, bad weather or carrier issues may occasionally occur. We kindly ask for your patience. We promise it’ll be worth the wait.

Free Shipping

We’re happy to offer complimentary shipping on all orders, with no minimum spend required.

Track Your Order:
You’ll receive a Track & Trace link by email as soon as your order is on its way. This tracking information becomes available approximately 2 to 3 days after placing your order. You can check your delivery status anytime via our tracking page.

How to Place an Order

Placing an order at Celine Mae is quick and easy:

1. Visit the product page and add your favourite item(s) to your shopping bag.
   
   

2. Select the desired variant and click “Proceed to checkout.”
   
   

3. Enter your shipping details and click “Continue to shipping.”
   
   

4. Review your information and click “Continue to payment.”
   
   

5. Choose your preferred payment method:
   
   

6. Click “Complete Order” and follow the instructions to finalise your purchase.
   
   

Still Need Help?

We’re here for you. Whether you need help with sizing, tracking your order, or just have a quick question, reach out to us through our Contact Form and our team will get back to you with care and attention.